Student Complaint Policy

Resolution of Student Grievance/Complaints: Students will have access to the Director to express grievance or complaints. Grievances will then be directed to the advisory council. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC.
Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at:
Unresolved grievances must be directed to:
Texas Workforce Commission,
Proprietary School Section
101 East 15th Street
Austin, Texas 78778-0001