Mobile Application Terms and Conditions of Use

Last Updated: April 27, 2026

1. Acceptance of Terms

By downloading, installing, or using the Southwest University Mobile Application, you agree to be bound by these Terms and Conditions. This application is designed exclusively for the students and authorized members of Southwest University.

2. Privacy and Data Collection

We are committed to protecting your privacy. The application collects and processes the following types of information:

• Identification Data: Full name, institutional email address, and Student ID.

• Academic Records: Course schedules, grades, attendance, and enrollment status.

• Geolocation Data: Used to provide campus-based services and localized academic features.

• Device Information: Operating system version, hardware model, and unique device identifiers to ensure technical compatibility and security.

3. Third-Party Services and Analytics

To improve your user experience, the application utilizes:

• Firebase (Google): For delivery of essential push notifications and real-time alerts regarding university updates.

• Google Analytics: To collect anonymous usage data that helps us optimize app performance and interface design.

• Payment Gateways (Future Implementation): Please note that while payment features may be introduced in future updates, all financial transactions will be handled through secure, encrypted third-party processors.

4. Regulatory Compliance (FERPA)

As an educational institution, Southwest University handles all student data in strict accordance with the Family Educational Rights and Privacy Act (FERPA). We ensure that personally identifiable information from your education records is protected from unauthorized access.

5. User Responsibilities

• Security: You are responsible for safeguarding your login credentials.

• Prohibited Use: You may not use the app for any commercial purposes, nor may you attempt to interfere with the application’s security features or distribute harmful content.

6. Limitation of Liability

Southwest University provides this app “as is.” We do not guarantee uninterrupted service and are not liable for any data loss resulting from device malfunctions or unauthorized third-party access to your personal device.

7. Contact Information

For technical support, privacy inquiries, or to report an issue, please contact the Department of Information Technology:

• Email: itdepartment@southwestuniversity.edu

• Phone: (915) 778-4001

• Address: Southwest University Main Campus